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Respect for your basic rights as a patient is important to NHHC. As a NHHC patient, you have the right to:
- Considerate, respectful care with recognition of your personal dignity.
- Participate in your care by asking questions and gaining information regarding
your problems, diagnoses, condition, treatment, and alternatives to care
- Information about your health condition, diagnostic testing planned and
treatment options
- Make decisions regarding your care
- Seek a second opinion
- Privacy and confidentiality of your protected health information (except under special circumstances allowed by law, such as emergencies)
- Respectfully communicate concerns or complaints regarding your care
- Research treatment information for which you may qualify
- As a NHHC patient you have the responsibility to:
Provide, to the best of your knowledge, accurate and complete information
about present problems or complaints, past illnesses, treatments and/or
surgeries, hospitalizations, medication and other matters relating to your
health to facilitate proper evaluation and treatment
- Ask questions to gain an understanding of your condition or problem
- Communicate any problems or concerns to your physician/provider
- Follow the recommendations or treatment plan made by your physician/provider
and avoid unhealthy practices
- Keep all appointments. When unable to do so, call to notify us in order to allow another patient to be seen. Please reschedule all missed appointments as soon as possible.
- Show respect and be considerate of the rights of other patients and their family members
- Show respect to the health care staff and physicians/providers
- Assure that your financial obligations of your healthcare are paid as promptly as possible
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